Istanbul Health and Technology University INFORMATION PACKAGE / COURSE CATALOGUE
| Engineering Management (With Thesis) | |||||
| Master | TR-NQF-HE: Level 7 | QF-EHEA: Second Cycle | EQF-LLL: Level 7 | ||
Course General Introduction Information
| Course Code: | MHY504 | ||||
| Course Name: | Quality and Process Management | ||||
| Course Semester: | Spring | ||||
| Course Credits: |
|
||||
| Language of instruction: | TR | ||||
| Course Requirement: | |||||
| Does the Course Require Work Experience?: | No | ||||
| Type of course: | Necessary | ||||
| Course Level: |
|
||||
| Mode of Delivery: | Face to face | ||||
| Course Coordinator : | Ar.Gör. HAZAL YAREN YALIRSU | ||||
| Course Lecturer(s): | |||||
| Course Assistants: |
Course Purpose and Content
| Course Objectives: | It aims to increase their awareness of process and product quality concepts, to inform them about current and potential quality problems in production processes and to help them understand the strategic importance of quality planning and process control. It introduces process improvement methods commonly used in modern manufacturing companies, highlights the objectives and areas of application of these methods, teaches basic application procedures and details of their use and equips students with practical techniques and insights into process improvement results. |
| Course Content: | It focuses on the concepts of quality, process and product quality and their effects on production. ISO Quality Management Systems include process procedures and methods such as Six Sigma, 5S, Statistical Process Control (SPC) and Robust Design. Core topics include quality planning, process control, FMEA, Quality Function Deployment (QFD) and Comparative Analysis. Students will learn techniques for preventing and separating standards, implementing design methods to spread work environments and manufacturing processes. It also examines performance measurement systems and the quality system on an ongoing basis. |
Learning Outcomes
|
The students who have succeeded in this course;
1) To grasp the significance of process improvement in manufacturing and develop awareness of existing and potential quality issues that may arise in production. 2) Developing the ability to track theoretical and practical publications related to manufacturing and process improvement. 3) Developing a perspective on the application processes of process techniques and the selection of appropriate methods. 4) Acquiring the theoretical knowledge and practical experience to contribute to future process improvement efforts in the industry or academia. |
Course Flow Plan
| Week | Subject | Related Preparation |
| 1) | Original definitions of process and product, a general overview of the concept of quality. | Lecture Notes |
| 2) | An overview of strategies for improving processes in manufacturing. | Lecture Notes |
| 3) | Quality planning and process management techniques aimed at ensuring product and process quality. | Lecture Notes |
| 4) | The Six Sigma strategy and its advantages in improving process quality and reducing defects. | Lecture Notes |
| 5) | The 5S technique and its benefits in creating an organized, efficient, and error-free work environment. | Lecture Notes |
| 6) | Statistical Process Control | Lecture Notes |
| 7) | The robust design approach, which focuses on creating products that consistently meet specifications and minimize variability. | Lecture Notes |
| 8) | Midterm Exam | |
| 9) | Quality Function Deployment (QFD) technique used to translate customer requirements into specific engineering and manufacturing objectives. | Lecture Notes |
| 10) | Error-proofing and benchmarking techniques used to prevent mistakes and compare performance against best practices or industry standards. | Lecture Notes |
| 11) | Error-proofing and benchmarking techniques used to prevent mistakes and compare performance against best practices or industry standards. | Lecture Notes |
| 12) | The pre-control technique, used to identify and address potential quality issues before they occur in the production process. | Lecture Notes |
| 13) | Process Performance Measurements and Evaluation | Lecture Notes |
| 14) | Final Exam |
Sources
| Course Notes / Textbooks: | Şimşek H., (2003), "Toplam Kalite Yönetimi: Kuram, İlkeler, Uygulamalar, Seçkin Yayıncılık, ISBN 978-975-02-0397-8. Öztürk A., (2009), Kalite Yönetimi ve Planlaması, Ekin Yayınevi, Bursa, ISBN 978-9944-141-79-6. ISO 16949 KYS: 2009 Kalite Yönetimi Sistem Standartları Serisi. ISO 9000 KYS: 2015 Kalite Yönetimi Sistem Standartları Serisi. Altaş Y., (2016), 5S İşyeri organizasyonu ve uygulayıcı el kitabı, Sigma Center, ISBN: 978-605-5048-03-7. |
| References: | Şimşek H., (2003), "Toplam Kalite Yönetimi: Kuram, İlkeler, Uygulamalar, Seçkin Yayıncılık, ISBN 978-975-02-0397-8. Öztürk A., (2009), Kalite Yönetimi ve Planlaması, Ekin Yayınevi, Bursa, ISBN 978-9944-141-79-6. ISO 16949 KYS: 2009 Kalite Yönetimi Sistem Standartları Serisi. ISO 9000 KYS: 2015 Kalite Yönetimi Sistem Standartları Serisi. Altaş Y., (2016), 5S İşyeri organizasyonu ve uygulayıcı el kitabı, Sigma Center, ISBN: 978-605-5048-03-7. |
Course - Learning Outcome Relationship
| No Effect | 1 Lowest | 2 Medium | 3 Highest |
| Program Outcomes | Level of Contribution |
Learning Activity and Teaching Methods
Measurement and Evaluation Methods and Criteria
Assessment & Grading
| Semester Requirements | Number of Activities | Level of Contribution |
| Presentation | 1 | % 20 |
| Midterms | 1 | % 40 |
| Final | 1 | % 40 |
| total | % 100 | |
| PERCENTAGE OF SEMESTER WORK | % 60 | |
| PERCENTAGE OF FINAL WORK | % 40 | |
| total | % 100 | |