Psychology Preview
Bachelor	TR-NQF-HE: Level 6	QF-EHEA: First Cycle	EQF-LLL: Level 6

Course General Introduction Information

Course Code:

COS101

Course Name:

Communication Skills

Course Semester:

Fall

Course Credits:

ECTS

Language of instruction:

Course Requirement:

Does the Course Require Work Experience?:

Type of course:

Necessary

Course Level:

Bachelor

TR-NQF-HE:6. Master`s Degree

QF-EHEA:First Cycle

EQF-LLL:6. Master`s Degree

Mode of Delivery:

Face to face

Course Coordinator :

Ar.Gör. NİLGÜL BACAK

Course Lecturer(s):

Celale Tangül Özcan

Course Assistants:

Course Purpose and Content

Course Objectives:

It is aimed for students to gain awareness about their own communication styles and their strengths and areas open to development in communication. Moreover; It is aimed to increase both their personal and corporate success thanks to the effective communication skills they acquire. Lesson; It aims to develop students' ability to think, analyze and discuss about the field of communication.

Course Content:

Course content; Definition, elements and characteristics of communication and effective communication, language used, self-awareness, effective listening and feedback, factors that hinder and facilitate communication, persuasive communication, the role and use of emotions in communication, effective communication techniques, conflict in communication and its prevention, non-verbal communication skills. , rules of behavior in social life; It includes the adoption of good manners and courtesy, communication practices and relations of communication with other disciplines.

Learning Outcomes

The students who have succeeded in this course;
1) Learning the theoretical background of communication
2) Learning models in the field of communication
3) Researching the use of communication in the media

Course Flow Plan

Week	Subject	Related Preparation
1)	Communication Concept and Process	-
2)	Effective Communication Concept and Process	-
3)	Obstacles to Effective Communication	-
4)	Listening Skills	-
5)	Empathy Skills and Empathic Communication	-
6)	Attitudes and Social Influences and Persuasive Communication	-
7)	Effective Communication and Emotional Intelligence	-
8)	Nonverbal Communication Skills	-
8)	Nonverbal Communication Skills	-
9)	Body Language/Kinesics	-
10)	Personal Space Use/Proxemia and Space Use	-
11)	Communication via Touch/HapticsGöz Teması ve Kroksemi	-
12)	Eye Contact and ChroxemiaSosyal	-
13)	Rules of Conduct in Social Life; Manners and Courtesy	-
14)	An Overview	-

Sources

Course Notes / Textbooks:

AKÇAY, Emrah, Külahıma Anlat, İstanbul, Abaküs Yayınları, 2017 AKTAŞ, Yaşar ve KILIÇ, Kenan, Bir Bakışta İletişim, Ankara, Paradigma Akademi Yayınları, 2013. ALPASLAN, Ahmet, İnsan Okuma Sanatı, İstanbul, Arı Sanat Yayınları, 2016 ASLAN, Nizar, Protokol ve Sosyal Davranış Kurallarına Giriş, İstanbul, Der Yayınları, 2015 ATAHAN, Selhur, Beden Dili ABC’si, Eskişehir, Platform Kitap, 2016. AYKAÇ, Özden, İmaj, İstanbul, Ray Yayıncılık, 2014 AYTÜRK Nihat, Davranış Bilgisi, Ankara, Nobel Yayınları, 2007 AYTÜRK Nihat, Davranış Sanatı, Ankara, Nobel Yayınları, 2017, Yenilenmiş Ve Geliştirilmiş 2. Basım AYTÜRK, Nihat, Protokol Bilgisi, Ankara, Nobel Yayınları, 2011

References:

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Medium	3 Highest

	Program Outcomes	Level of Contribution
1)	To investigate individuals’ cognitive, emotional, and behavioral processes in scientific perspective and to have general information about psychology theories	2
2)	To have main application skills regarding applied psychology	2
3)	To figure out, determine, formulate, and develop problem solving skills regarding individuals’ cognitive, emotional, and behavioral processes and problems	2
4)	To determine individuals’ problems faced in their developmental stages, to develop problem solving skills for these problems, and to have information about consultation when needed	2
5)	To have information regarding measurement and evaluation tools that are used in different subbranches of psychology	2
6)	To have basic level of information and skills regarding observation and interview techniques	2
7)	To have professional and ethical responsibility information and awareness	2
8)	To have skills to conduct independent research using appropriate qualitative and quantitative accumulation of knowledge in psychology	2
9)	To have a skill regarding data collection, analysis, interpretation and report	2
10)	To have awareness regarding empathy, interpersonal sensitivity, individual and social processes and problems	2
11)	To determine factors that affect psychological well-being in industrial and organizational structures	2
12)	To share acquired information related to psychology with different individuals and institutions and inform them	2

Learning Activity and Teaching Methods

Alan Çalışması
Anlatım
Course
Soru cevap/ Tartışma

Measurement and Evaluation Methods and Criteria

Yazılı Sınav (Açık uçlu sorular, çoktan seçmeli, doğru yanlış, eşleştirme, boşluk doldurma, sıralama)
Sözlü sınav
Homework

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Midterms	1	% 40
Final	1	% 60
total		% 100
PERCENTAGE OF SEMESTER WORK		% 40
PERCENTAGE OF FINAL WORK		% 60
total		% 100

İş Yükü ve AKTS Kredisi Hesaplaması

Activities	Number of Activities	Aktiviteye Hazırlık	Aktivitede Harçanan Süre	Aktivite Gereksinimi İçin Süre	Workload
Course Hours	14	2			28
Study Hours Out of Class	14	2			28
Midterms	1	1			1
Final	1	1			1
Total Workload					58